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1. Where is my water or sewer tap located?

The Utilities Division can locate these for you. Call 225-8176 to schedule a locate.

2. My water service is leaking. Who is responsible to fix this?

If the leaks occurs between the meter and your home/business, it is your responsibility to fix it. Otherwise notify the Utility Division at 225-8176 so that the leak can be fixed.

3. How can I tell if I have a leak?

Call the Utility Division at 225-8176. They will schedule a time to come to your site and check for leaks.

4. What do I do if my sewer line backs up to my home?

A backup indicates that the line is plugged or broken. The problem could be located in your service line or the city's main line. First don't run any more water in your home. Second call the Utility Division at 225-8176. They will determine if the city's line is blocked. If it is clean, you will need to hire your own plumber to clear or repair your service line.

5. I have red water coming from my faucets, what is wrong?

Red water indicates that rust is present in the cast iron pipes and it has been disturbed. The city may have recently cleaned lines, flushed them or had a line break. If it does not clear up by running the water for a few minutes, please call the water department at 225-8176.